Customer complaints are a big part of running a successful business.
It is inevitable that a business is unlikely to NOT encounter a customer complaint at one time or another.
Some businesses look forward to customer complaints because it helps them to work on their weak areas.
We all make mistakes, but we must recognize them before any corrections can take place.
If the complaint can not be resolved as stated in our previous article, you can follow up with higher agencies such as the following:
- Companies Corporate Office
- State compliance website
- State Attorney General
- Small Claims Court
These are a few ways to get your voice heard. The process is not as difficult as it may sound.
Call, comment, or text us your complaint and we will assist you to get the ball rolling.
We are here to serve you.
Keywords: Customer Service, consumers, complaint resolution, attorney general, small claims court, corporate offices